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HR Services

Building Culture. Strengthening Teams. Supporting Compliance.

At County Support Services, we understand that sustainable compliance starts with a healthy workplace culture. That’s why we offer bespoke HR consultancy tailored to the unique challenges of the care sector—helping providers address entrenched issues, improve team dynamics, and build psychologically safe environments where good care can thrive.Our HR support is available as a one-off intervention or through a flexible subscription model, giving you ongoing access to expert advice, strategic input, and practical tools that evolve with your service.

​What We Offer
We support care homes, nursing services, and provider groups with a wide range of HR and cultural consultancy services:

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  • Cultural Diagnostics & Staff Engagement Reviews

  • Identify the root causes of poor morale, high turnover, or stagnation. We use structured interviews, surveys, and observational tools to assess team dynamics and leadership culture.

  • Leadership Coaching & Conflict Resolution

  • Support for Registered Managers and senior staff to navigate difficult conversations, rebuild trust, and lead with clarity and confidence.

  • Policy Review & Implementation

  • Ensure your HR policies are compliant, care-sector appropriate, and embedded in daily practice. We help you update, communicate, and train around key policies.

  • Disciplinary, Grievance & Performance Support

  • Guidance through complex staff issues with a focus on fairness, documentation, and risk mitigation. We can support investigations, hearings, and action planning.

  • Culture Change Programmes

  • For services stuck in cycles of poor practice, we offer structured programmes to reset expectations, rebuild accountability, and foster values-led care.

  • HR Strategy & Governance Alignment


Align your HR practices with your wider governance framework, including audit calendars, assurance tools, and CQC quality statements.

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Subscription-Based Support
Our HR services are available on a flexible subscription basis, ideal for providers who want ongoing access to expert support without the cost of a full-time HR lead.
Subscribers receive:
•     Monthly or quarterly consultancy sessions
•     Priority access to advice via phone or email
•     Customised templates and toolkits
•     Annual culture health check
•     Discounted rates on additional services (e.g. mock inspections, training)


Whether you're responding to a crisis, preparing for inspection, or proactively strengthening your team culture, our subscription model ensures you have the support you need—when you need it.

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Why Choose Us?
•     We understand the care sector—from frontline pressures to regulatory expectations.
•     We combine clinical, operational, and HR expertise to offer joined-up solutions.
•     We work with dignity, discretion, and a deep respect for your team.
•     We don’t just advise—we help you embed change that lasts.

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Ready to strengthen your team and culture?
Contact us today to discuss your HR needs or explore our subscription options.

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